Coronavirus - NAHA response to COVID-19

Due to the coronavirus pandemic, NAHA offices are closed. The wait list has been temporarily closed as well. Assistance is available by phone and email. You may contact your property manager directly or call our main number — (812) 948-2319 — to leave a message. NAHA is continuing to conduct emergency and urgent onsite work as needed and following all health guidance and directives to prevent the spread of COVID-19. Protecting tenants, staff, partners and our community is our priority.

Maintenance will handle emergency maintenance issues only. Please call (812) 945-2795 for assistance.

Routine pest control treatments have been suspended. If you have a pest control issue, please contact your property manager for assistance.

Residents are being asked to not use any of the playgrounds or basketball courts at this time.

You may continue to leave payments in the drop boxes. Any other paperwork that needs to be submitted should be mailed to:

NAHA
PO Box 11
New Albany, IN 47151

COVID-19 health information for tenants

Floyd County Health Department and other health organizations have issued instructions on how to help prevent the spread of the novel coronavirus, known as COVID-19. It is critical that all tenants and members of the community stay informed and adhere to the guidance and directive of public health organizations and public officials.

NAHA measures to fight the spread of coronavirus

Dear NAHA Resident:

The New Albany Housing Authority (NAHA) is committed to doing everything we can to ensure the health and well-being of our residents and staff. The following actions are designed to help keep our tenants, staff, partners and communities safe.

Staying home if ill

· NAHA has instructed all staff who are ill, or have an ill family member, not to come to work until they are symptom-free.

Social distancing

· NAHA is postponing all non-essential meetings and FSS events and programs

· NAHA has temporarily closed the wait list until July 1, 2020, and will therefore not be accepting any applications.

· NAHA is asking residents to conduct business with staff by phone, email or the website to reduce opportunities for the virus to spread. Please contact your property manager or call our main office at 812-948-2319 instead of coming in to the office.

Sanitation

· NAHA has instructed staff on additional personal sanitation practices to ensure they are not transferring viruses to themselves or others.

· NAHA is now cleaning common areas of buildings at least daily, sanitizing door handles, railings, bathrooms, elevator buttons and other frequently touched surfaces.

· Community rooms at all high rises have been closed

NAHA is currently operating on normal hours and has not closed any of its offices except for Family Self Sufficiency. We will notify you if this changes.

The spread of COVID-19 is a public health issue. To stay informed or ask questions, you should contact:

Floyd County Indiana Health Department

We know the COVID-19 virus is causing great concern and want you to know that we share that concern. NAHA is taking the situation very seriously and is closely monitoring developments. We will adjust our operations further as needed and will keep you informed of any additional changes we may make to protect our residents.

Sincerely,

David C. Duggins, Jr.
Executive Director