Position Summary
The Manager, Section 8, will provide very-low-income families with rental assistance in safe, decent, and sanitary single or multi-family units. The Manager, Section 8, provides leadership and direction to this department and the Occupancy Specialists that report.
Essential Duties and Responsibilities
Essential functions include but are not limited to the following:
- Manages, coaches, and develops the Occupancy Specialists that communicate with families regarding eligibility and occupancy.
- Ensures regulatory compliance with regard to all Section 8 processes, including proper documentation, eligibility processes, and voucher issuance.
- Manages applicant briefings. Ensures adequate and correct information is collected to determine applicant and tenant rental assistance amounts.
- Trains and overseas Occupancy Specialists in counseling applicants on vouchers on rent affordability.
- Collects RFTA's and ensures applicant TFC is 40% or less and unit is rent reasonable. Schedules inspections and prepares file for inspection.
- Arranges for contract and lease completion with landlord and tenant after passed inspection for new admissions and moves.
- Ensures tenant files are maintained and updated as needed.
- Schedules annual recertifications as well as redetermining tenant eligibility and rental assistance.
- Completes interim redeterminations upon changes in family composition and income.
- Monitors possible violations at the properties and advises property owners and tenants of time allowed for correcting deficiencies. Drafts and sends all related correspondence.
- Provides new Landlord packets and reviews all requirements.
- Maintains the Housing Assistance Payments Register and monthly initialization.
- Explains requirements of housing standards ordinance to property owners, building contractors, and other interested parties.
- Updates program handbooks and manuals.
Minimum Qualifications (knowledge, skills, and abilities)
- Associate degree (A. A.) or equivalent from two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.
- Must be customer service oriented and respond promptly to requests and questions.
- Certification in HCV Specialist, HCU Manager and/or Nispire is a plus.
- Previous supervisory experience a plus.
- Ability to read and comprehend instructions, write short correspondence, and memos.
- Must be diversity and inclusion-oriented and show respect and sensitivity for cultural differences
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Proficiency with Microsoft Office products (i.e., Excel and Word) and familiar with accounting software (I.e., WinTen 2+).
- Must maintain a valid driver’s license and be insurable under fleet vehicle insurance.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Occasionally required to stand, walk, sit, use hands to finger, handle, or reach with hands and arms and talk or hear.
- Specific vision abilities required by this job include close vision and distance vision.
- Ability to sit for extended periods of time.
- Regular and consistent use of keyboard and mouse is necessary.
- Ability to occasionally stand for extended periods of time.
- Ability to manipulate necessary office equipment, computer software, hardware, and equipment.
- The noise level in the work environment is generally moderate.
- Ability to work over 40 hours per week.
NAHA Employment-Application-Internal
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.